Our Professional Services have been designed to support customers by understanding their business, operational and technical needs and providing solutions that meet or exceeds these requirements at a price that represents value for money.
IBEXIS TECHNOLOGIES Professional Services Framework is based on the following customer engagement stages:
- Requirements Capture and Definition
- Bespoke and Standard Solution Component Design and Certification
- Project Management and Implementation Support
- In-life Contract or Service Management Support
These stages are supported by Technical Consultants, Solution Designers, Project and Implementation Managers as well as Implementation Engineers and Technical Service Helpdesk personnel.
Typically, Professional Services resources are provided to customers by our Alliance Partners, however for customers located in a region or country not covered by our Alliance Partners, then we will provide Professional Service support directly once we have agreed the most appropriate customer service support framework.
For more information on our Professional Services please contact our Alliance Partner responsible for your country or a member of our sales team using the contact details provided.